The Primo Difference

On behalf of the staff and management welcome to Primo RV Centre, one of Ottawa’s leading professional RV dealerships since 1992.

Our mission at Primo RV Centre, is to maximize our customer’s (new & experienced RVers alike) enjoyment of their leisure time through the RV Lifestyle. Whether that lifestyle involves travelling more often, the thrill of seeking new adventures, cost effective holidays, parking an RV permanently at that perfect spot on the lake, increasing quality family time, or just to get away from it all. We provide a guaranteed, hassle-free shopping experience through a combination of world class personal service & industry leading innovative products even if the budget and/or experience level is limited.

In our 20+ year history we have helped both first-time and experienced RVers alike with the selection and purchase of their next RV. While we may not be the largest sale volume RV dealer, we are committed to being the best in terms of customer experience and satisfaction. We proudly maintain an A+ rating with the Better Business Bureau and we strive to do our best and be the best to our customers and suppliers on a daily basis.

We understand that purchasing an RV represents a significant investment in you and your family’s quality leisure time and that RV shopping can be a confusing process. Especially with the number and combination of available choices including: manufacturers, makes, brands, models, floorplans, price points, construction techniques, dealerships, financing options etc… We are committed to continuously training and keeping our skills and knowledge in the RV lifestyle current and relevant. We also believe that passing along that knowledge to our customers is the key when guiding them to the right decision on their journey. We consistently listen and question our way to determining how to best match our customer’s individual needs to their ideal RV. We also provide a comprehensive range of value added services in terms of new sales, used sales, financing, parts, accessories, service, storage and re-sale in order to enhance our customer’s ownership experience from point of sale to the last day of ownership.

Thanks to our selective criteria, we have partnered with industry leading RV suppliers who in our opinion offer the best value in terms of product offering, Certified Green construction practices, quality, price and after the sale warranty support. Also, through our outstanding relationships with our supplier not only are we are able to secure world class products but also outstanding discounts that are usually only reserved for much larger volume dealers. We then pass those savings along to our customers.

Currently, we are pleased to offer the following brands and products from the following manufacturers:

However, if you have a specific need for an RV trailer that we currently don’t offer please give us an opportunity to find it. Through our memberships in RV Care (the largest RV servicing dealer network in Canada) and the RVDA of Canada, we may be able to find “the one” through our contacts in the RV industry.

If you’re currently thinking of pre-owned units, we offer a selection of certified used units that have been rigorously inspected and serviced by our RV technicians. We sell our pre-owned units with a level of service and for much less money than what private buyers are offering online on sites such as Kijiji.

We invite to spend time browsing our entire site and our new or used stock.

The entire team at Primo would like to extend a personal invitation to visit us at the dealership. We would love to give you a personal guided tour of our facility and we would enjoy the opportunity to get to know you. We promise an unrushed, enjoyable buying experience from start to finish.